Emergency Services

Emergency!

When your pet needs urgent veterinary care, we’re here to help. Our hospital is staffed by a dedicated team of veterinarians and nurses, ready to provide compassionate emergency care 7 days a week. This means you can trust us to be there when you need us most. 

Urgent cases are seen on a triage basis. This means that no appointments are required and patients are seen in order of medical priority. Until a veterinarian is able to see your pet, they will be examined by a veterinary nurse. The nurse will relay your pet’s status to the veterinarian, who will arrange for immediate treatment or pain relief if required. 

Consultations for urgent cases consist of anything from really sore ears to snake bites and road traffic accidents. Although in this circumstance, sore ears may seem trivial, they cause your pet pain, and sometimes it’s just too long to wait until the morning for relief. 

Our emergency veterinarians have access to all of the hospital’s regular facilities, including a double sterile operating theatre and a CT scanner. They also make full use of the hospital’s onsite pharmacy, including antivenin and life-saving adrenaline. Our emergency veterinary team is fully equipped to perform emergency and life-saving procedures if required. When your pet is in our care, their comfort and well-being are our priority. Our dedicated veterinary team provides attentive monitoring and compassionate care throughout their hospital stay.

On any given day, our emergency veterinarians will be reviving patients on the brink of death, performing critical surgery and assisting families to farewell their pets. Just like a human hospital, it is an unpredictable environment, and emotions can run very high – so we thank you for your patience and understanding during your visit.

Has your pet been diagnosed with an illness requiring overnight hospitalisation? Is your regular clinic staffed overnight? If the answer is no, then we are more than happy to help with an overnight monitoring arrangement where we can monitor and walk your pet overnight, administer any of the medications your vet has prescribed and send them back to your regular clinic in the morning.

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